PAP.9.7.140 Unemployment Compensation

(a) Unemployment compensation taxes can represent a substantial expense to the employer. Managers are expected to help control these costs through effective performance management.

(b) Team members may be eligible for unemployment compensation if they left due to lack of work or layoff initiated by the employer.

(c) Managers can support an effective claims management process by:

(1) Immediately sending any claim notice received from the state unemployment agency to the Human Resources Department. Only the Human Resources Department will respond to any such notice.

(2) Responding immediately and accurately to any request for information from the Human Resources Department regarding a terminated team member seeking unemployment compensation.

(3) Providing detailed and accurate paper work regarding the progressive disciplinary procedures followed for each team member by:

(A) Not using the word "unknown" in an explanation.

(B) Not using the phrases "poor work performance" or "unsatisfactory work performance" without giving specific examples of why the work performed was unsatisfactory.

(C) Specifically stating what occurred that resulted in the violation to include the rule and number.