PAP.9.10.050 Professional Appearance and Grooming Standards

These are the general expectations of Professional Appearance and Grooming Standards. Team Members are also expected to comply with the standards of their assigned department. It is vital that all team members report to work with a daily regimen of good grooming and hygiene. The environment in which we all work is often crowded and may become hot and stuffy. It is essential that a team member's personal hygiene products are adequate to protect our team members and our guests from offensive odors.

(a) Attire. All team members must dress in a professional manner. Clothing worn must meet general standards of good taste and cleanliness. If a team member questions as to what attire is suitable, the team member should speak with his/her supervisor or review their department policies for additional requirements.

(b) Makeup. Makeup should be used in moderation to enhance natural features and create a natural appearance. Cosmetics, such as foundation, blush; eye-makeup and lipstick should correspond with and complement a team member's personal attire. Eyeliner and eye shadow should not stand out on the eye but should create a natural, blended look and not extend beyond the corners of the eye. Frosted and extreme makeup colors (i.e. bright florescent, glitter, etc.) are not acceptable.

(c) Fingernails and Hands. Fingernails and hands should be kept clean and neat at all times. Fingernails should be kept to a moderate length of not more than ½" beyond the fingertips and are to be consistent in length. Fingernail jewelry is not allowed. Some departments may have stricter policies depending upon security concerns. See your department policy for additional requirements.

(d) Piercings and Other Accessories. Jewelry of extreme design connotation are not permitted including but not limited to the following: extended gauge earrings, ear cuffs, nose, eyebrow, tongue, or other visible body parts.

(e) Ornamental Tooth Crowns. Ornamental Tooth Crowns are not permitted.

(f) Sunglasses. Sunglasses may be worn only in positions where the glare from the sun would prevent a team member from performing his/her job safely and effectively. Reflective or dark lenses that prevent the eyes from being seen are prohibited. Unless medically necessary (a doctor's note must be on file with the Human Resources Department), sunglasses or dark colored lenses are for outside and daytime use only. Frames should be conservative in style.

(g) Fragrances. Any fragrance (cologne or perfume) worn must be subtle and applied moderately. This includes body sprays, scented lotions, etc. A light fragrance or no perfume at all is preferred.

(h) Body Designs (Tattoos). All body designs or tattoos on a team member's body may not be derogatory, sexually explicit or offensive to customers or co-workers. Body designs and tattoos that are in these categories are to be covered at all times while on duty.

(i) Hair. Hair must be kept clean, neatly combed and arranged in a well-groomed style. Extreme colors, styles and accessories are not permitted. Wigs and hairpieces are permitted as long as they follow the aforementioned standards.