CMP.2.9.010 General Principles

(a) The Tribe values its Consumers and intends, at all times, to see that Consumers' questions, concerns, issues, and disputes are addressed in a fair and orderly manner.

(b) A Consumer's Loan agreement, a License, or a contract with a Licensee constitutes a consensual contractual relationship with an arm of the Tribe sufficient to allow the Authority both Tribal and administrative jurisdiction over any dispute arising thereunder.

(c) For all Consumer Loans originated before the DATE, Consumer concerns about a Licensee's operations, its Consumer Financial Services or products, the Consumer's agreement with the Licensee, or who is aggrieved by some aspect of the operation of any part of the Licensee's business shall be resolved according to the terms of the Consumer's agreement unless the Consumer agrees to the procedures herein.